Ok so I updated my iTunes on my (Mac Book Pro) and tried to install the new iOS on my iPad… got error 9. (((Switched cables, tried the other usb connecter… same error.))) Searched the net… everything kept saying usb issues or firewall(I don't have one). Thought maybe an issue with that computer.
So I then tried my (mac mini) that had an older iTunes and re-installed iOS 4.2 on my iPad. It worked!!!!
So I updated iTunes on the mac mini and tried to install iOS on my iPad… error 9… Now both my computers have the new iTunes and am stuck with the iPad waiting to be restored.
What is with this new iTunes/new iOS ????
Thanks for your help in advance.
Status Displayed using iTunes of the restore...
- Extracting software(iPad Recovering Mode: iTunes is preparing to restore the software on this iPad)
- Preparing iPad for Restore
- Waiting for iPad (iPad screen now shows a "big apple" on it as apposed to a USB cable pointing to iTunes)
- Verifying iPad restore with Apple
- Waiting for iPad
- The iPad could not be restored. An unknown error occurred (9).
- also (the "big apple" on iPad screen switch to a "small apple" and then the "iTunes and usb" image showed up)
Best Answer
Hey I had the same issue as well.
After a lot of searching I found an answer on one of the Apple Discussion Threads. Try installing Wondershare Dr.Fone for iOS and follow the instructions on the screen.
At the least it should recover the data on your device and let you use it as it was in it's earlier state.
I'm yet to find out how to update my iPad 2 through iTunes without the silly error 9. I'll edit my answer when I do so.