IOS – Apps stuck waiting for an update, won’t delete

applicationsiosios-appstoreiphoneitunes

I updated my iPhone 5c to iOS10. I have three apps that have been stuck in the dimmed 'waiting' state for almost 24 hours now, and they don't delete when I hold down and click the x to delete them.

They appear in the App Store as the loading circle with the square in it.

My iTunes library on my computer has no 'app' section to delete apps from, and when I go to my iPhone itself through iTunes, it doesn't show the apps i'm trying to load as options on my phone, it just shows the icons.

from my itunes

WhatsApp and Pokemon GO are two of the apps stuck in the waiting state. Does anyone have a solution that isn't a factory reset, or is that my only hope of fixing this?

Best Answer

I had a discussion with Apple about that exact same issue. I have an iPad 4th gen and when I updated to iOS 10, apps just wouldn't update or delete. They told me to

  • Try restarting my iPad
  • Signing out of my Apple ID and signing back in

But since you already tried that, and it didn't work. You will have to do a factory reset. I recently did a factory reset, and I am very impressed with how much data was still saved from my device even when I didn't back it up. I'm sorry, but that seems to be the only hope.