IOS app submission – access to username/password

iosios-appstore

Caveat – I am not the iOS developer but have been asked to research
this

We submit our native iOS financial app to the Apple store for review and the person who previously managed the submission process insisted we had to provide Apple with a username and password to be able to login to our app to review the pages

The process to create and provide Apple with a username/password is very time consuming and alerts our security teams as our app holds sensitive data about people

Is it the case that Apple requires to be able to login to review? If so, how do people with financial/banking apps manage this? We cannot really create dummy users as this will skew our stats and as mentioned before, our security team do not like it

Many thanks

Best Answer

App Store Review Guidelines necessitates this. You will be rejected if the app requires login and you do not provide credentials.

Before you submit:

  • Provide an active demo account and login information, plus any other hardware or resources that might be needed to review your app (e.g. login credentials or a sample QR code).

2.1 App Completeness

… Make sure your app has been tested on-device for bugs and stability before you submit it, and include demo account info (and turn on your back-end service!) if your app includes a login. …

Also, how does your security team ensure that your first two users won’t see each other’s data? If adding a third account for Apple breaks your security, you’ve got your research can be concluded with the answer: the back end team is not ready to ship.