IOS – App not found in App Store by some users, but found by others

iosiphonemac-appstore

I have developed an app which is now publicly available in the App Store. I know other people in my organisation can find the app in the App Store with a search, yet I am unable to find the app myself, neither on my iPhone nor my iMac, using the exact same search terms.

What would be stopping me from finding the app?

Best Answer

Actually, there are several possible reasons:

  • Not available in the user's country
  • The AppStore take some time to deliver an app update to everyone (should be available within 24 hours)
  • Not available for the user's device (32bits, iPad or iPhone..)
  • Phased Releases option used in AppStore Connect

This list is certainly not exhaustive*

- How to browse iPhone App on iPad:

http://osxdaily.com/2017/10/18/download-iphone-apps-onto-ipad/ enter image description here

- 32 bits apps aren't showing up in the AppStore anymore:

https://www.gizmodo.com.au/2017/06/32-bit-apps-arent-showing-up-in-the-app-store-but-dont-panic-yet/

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