IMac – New iMac freezing every click

hanghard driveimac

I bought this iMac 6 months ago, model late2019, with 64gb RAM and fusion HD 3TB

I ran all the utility tool and I get a lot of MT mapping warnings when i run the First Aid, but they don't seem to be critical error

I feel my computer started to get slower/freeze after a message about Adobe Creative cloud file being corrupted or what not… was an unusual message but i just ignored it until the mac was impossible to use, literally freezing for a minute every click.

I wonder if installing bigSur will fix everything or should I simply erase everything and reinstall the original OS, then upgrade to bigsur and reinstall all the apps (pain in the butt:))

thanks

Best Answer

First things first: Always backup your files!

I would start narrowing down the issue, i.e. trying to find the actual cause.

  • Run First Aid multiple times on your hard drive and see if it is able to repair the disk. You should also try running it in recovery mode.
  • Save your data before doing this: Uninstall the Adobe Creative cloud completely and delete all Adobe files. If this solves the problem, copy one file at a time back onto your iMac. By doing so, you should be able to tell which file may be causing issues.
  • Not clear from the question Check if certain programs slow down the machine, e.g. the Adobe Creative Cloud or something else in the background. You can check current processes in the Activity Monitor app.
  • Reset SMC and NVRAM/PRAM
  • Check if the problems persist in safe mode
  • (run Apple hardware test)

Check the different startup modes.

Making a clean install (preferably with an USB installer) is always an option, but will only solve software issues and should not be needed after 6 months.

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