IMac – How to find the product key of Office 2011 after restoring from backup

imacms officerecovery

I had to restore my iMac from a Time Machine backup.

Everything seemed fine until I tried to start Office 2011 and it is asking me to re-enter my product key. I am trying to locate my key (I believe I downloaded this version originally and it should be in my email but I can't find it)

I tried a program that is supposed to "find the keys for products installed on your computer" (Mac Product Key Finder) and it found my very old Office 2008 key, but not 2011.

I am surprised that if I had a totally working install before recovering from back-up that this wasn't restored as well – do I have any options to find it hiding somewhere on my drive?

Note: The recovery was after a hard drive was replaced by the Apple store – if that makes a difference, so this is a new internal drive.

Best Answer

Office 2011 requires activation and is tied to your hardware so it might very well be that you need to reactivate Office 2011 after the HD change. The whole activation procedure is described in Office for Mac 2011 Activation and Product key Information (via archive.org). According to this document, the product key was mailed to you in a mail with subject "Microsoft Office for Mac – Order Confirmation".


Microsoft has replaced the support article linked above with a new one describing how to Activate Office for Mac 2011. As mentioned on the top of that page

Support for Office for Mac 2011 ended on October 10, 2017. All of your Office for Mac 2011 apps will continue to function. However, you could expose yourself to serious and potentially harmful security risks. Upgrade to a newer version of Office so you can stay up to date with all the latest features, patches, and security updates.