icloudSecurity
I am trying to create a new iCloud account. This requires me to enter security questions. I normally have no issue with this, but I am offered only 6 choices, and frankly I don't know the answers to any of them.
E.g. one asks for the name of my favourite primary teacher. None of them were, and I don't remember the names after 55 years.
How do I enter my own questions, which is what I normally do.
Focus on iTunes billing support. When you need support on a device and the software support window is over, you pay for that help.
iTunes billing support is generally free since you can't spend more money in the store without a working account. You always have to get a support person to call you since people that have access to the store accounts are a very limited subset of all the support personnel.
Just be persistent - keep good notes, provide a phone number where they can reach you and have all the details of the account you can muster ready. Things like purchase history, credit card bills so you can tell the person the last two or three purchases made from that account in terms of date, transaction number and amount.
Once you've gotten the password reset, you can go back and fix all the security questions at https://appleid.apple.com
Worst case, you can add a new email address to the account, verify it, and then see if you can send a security question reset after that email is verified by Apple and in use for a week or so. Also - make more purchases from that account (free apps are fine) to show that the device that was registered to that account is still in use and still associated with the account even though the email address on file is new.
Don't set it up for the next owner, let them do it themselves. Otherwise the account is yours, not theirs.
What to do before selling or giving away your iPhone, iPad, or iPod touch
If you still have your iOS device
Before you sell or give away your iOS device, make sure that you've removed all of your personal information. Follow these steps to protect your data and get your device to its factory default state for the new owner:
- Back up your device.
- Sign out of iCloud:
- Tap Settings > iCloud, scroll down, and tap Sign Out. In iOS 7 or earlier, tap Delete Account.
- Tap Sign Out again, tap Delete from My iPhone, then enter your password.
- Go to Settings > General > Reset, then tap Erase All Content and Settings.
- This will completely erase your device, including any credit or debit cards you added for Apple Pay and any photos, contacts, music, or apps. It will also turn off iCloud, iMessage, FaceTime, Game Center, and other services.
- If you're using iOS 7 or later and have Find My iPhone turned on, your Apple ID and password will be required. After you provide your password, the device will be erased and removed from your account so that the next owner can activate it.
Your content won't be deleted from iCloud when you erase your device.- Contact your carrier for guidance on transferring service to the new owner. If you aren't using a SIM-card with your device, you can contact them to get help transferring service to the new owner.
When the new owner turns on the device for the first time, Setup Assistant will guide them through the setup process.
Important: Don't manually delete contacts, calendars, reminders, documents, photo streams, or any other iCloud data while signed in to your iCloud account, or the content will also be deleted from the iCloud servers and all of your devices that are signed in to iCloud.
Best Answer
You can actually enter any information as your answers. Moreover, this is better option actually as it adds security against people who may know or guess your answers. The only important thing is to remember this information or at least keep it safely. You'll need it in case of any problems with access to your iCloud account either to restore by yourself or through tech support. Your options are: 1. Memorize your answers 2. Write them down (not safe!) 3. Use any password utility (like 1password, for instance) that help you keep all your info safe. That's the easiest way to deal with the subject. Changing questions requires you to communicate with Apple with no guarantees of success. Hope this helps.