ICloud – Free space in iCloud not less even after having deleted all files in iCloud Drive

fileicloudstorage

I have moved all the files located at "Documents" and "Desktop" folder to /home/tmp folder. Also I have deleted all the files in icloud.com, but whenever I check the iCloud Storage, it's still the same, not less.

  1. I'm making sure all files on icloud.com and local has been
    deleted.

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  2. Storage size by local (MacBook):

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  3. Storage size by icloud.com :

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System Preferences

Any ideas?

I try to contact Apple Support, but their website always come with :

We’re sorry, there are no solutions available at the moment. Please try again later.

Best Answer

open system preferences and click on icloud. a new panel opens as shown below. click on the option button next to icloud.

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After clicking the Option button a new panel opens. At the bottom of that panel is a checkbox to optimize mac storage. Make sure that box is unchecked. See 2nd figure below.

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If the new icloud space doesn't look correct give it a few hours to update.

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