I forgot my password for my icloud account. When I try to recover it form iforgot.apple.com it gives me 2 options:
1- Send an e-mail to my recover e-mail address.
2- Answer the security questions
The problem is:
2- Doesn't accept my birthday (I think I made a mistake while registering)
1- It says that the e-mail will be sent to my old me.com account, which doesn't exist anymore and redirects to icloud (because of iCloud update).
Please help me. Is there any other possibility except calling apple-support.
Best Answer
Get a new Apple ID,go to: Settings ICloud and then tap your Apple ID and then tap Sign Out then enter your new Apple ID
P.S. U can't use same Apple ID from the one that u don't remember password from.