If I upgrade my iCloud storage subscription, do I basically lose my previous upgrade?
As of today, Apple's iCloud storage upgrade options look like this:
- 10 additional GB (15 GB total): $20/year
- 20 additional GB (25 GB total): $40/year
- 50 additional GB (55 GB total): $100/year
If I purchase the 10 additional GB plan today, I pay $20. Let's say that six months from now I decide I need more storage and so upgrade to the 20 additional GB plan.
Do I pay $40 at that point (as opposed to an additional $20 upgrade of the first plan, or some kind of prorated thing)?
Assuming that I do have to pay the full $40, do I drop down to the free level a year after that, or do I drop down to the 10 GB level for six months and then down to the free level?
I've not had much luck Googling this or searching through Apple's support pages, so I'm hoping someone here has experience or (better) can point me to something definite.
Best Answer
The terms are listed deep in this link to the iCloud terms and conditions:
So a literal interpretation would be you would not get any credit for the unused portion of the year you paid for the initial storage if you upsold yourself before that year term expired.
In practice, Apple has been generous with giving pro-rated refunds for AppleCare when you cancel it (but that is listed explicitly in the T&C for AppleCare) and has extended MobileMe storage for free - so you could either get the lower storage tier added to the end of the higher tier (which would be a bit of a complicated thing for Apple to track - especially if you did two buys in one year).
I suppose you could open a ticket with billing support to see if they have a current policy on how they handle up-sales from one paid tier to another, but I would expect the initial purchase to end when you upgrade to a higher tier before the anniversary unless you contact Apple and they offer you a credit or extension as an exception and not something that is programmed into the system.