ICloud – Cloudd quit unexpectedly

icloud

Ever since I upgraded to Yosemite, I have been experiencing cloudd quit unexpectedly bug reports popping up at front very very often.

The issue is :

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_CRASH (SIGABRT)
Exception Codes:       0x0000000000000000, 0x0000000000000000

Application Specific Information:
*** Terminating app due to uncaught exception 'NSGenericException', reason: 'Error opening db at /Users/peter/Library/Caches/CloudKit/CloudKitMetadata: <CKError 0x7f8bc1419590: "Internal Error" (1)> (14/0x000e/unable to open database file)'
terminating with uncaught exception of type NSException
abort() called


Application Specific Backtrace 1:
0   CoreFoundation                      0x00007fff88a6464c __exceptionPreprocess + 172
1   libobjc.A.dylib                     0x00007fff89b036de objc_exception_throw + 43
2   CoreFoundation                      0x00007fff88a644fd +[NSException raise:format:] + 205
3   CloudKit                            0x00007fff83448a47 -[CKSQLite raise:] + 516
4   CloudKit                            0x00007fff834483b6 -[CKSQLite open] + 122
5   CloudKitDaemon                      0x000000010b523481 -[CKDMetadataCache init] + 199
6   CloudKitDaemon                      0x000000010b5233a0 __31+[CKDMetadataCache sharedCache]_block_invoke + 41
7   libdispatch.dylib                   0x00007fff88e1fc13 _dispatch_client_callout + 8
8   libdispatch.dylib                   0x00007fff88e1fb26 dispatch_once_f + 117
9   CloudKitDaemon                      0x000000010b523375 +[CKDMetadataCache sharedCache] + 46
10  cloudd                              0x000000010b37e541 cloudd + 5441
11  cloudd                              0x000000010b37e0e0 cloudd + 4320
12  cloudd                              0x000000010b37eace cloudd + 6862
13  libdyld.dylib                       0x00007fff85ebf5c9 start + 1

I do not know if this is relevant, but during 10.9 to 10.10 (yosemite) upgrade, I was asked to log in with my apple ID. I was connected to a WIFI provider (but not logged in) so I wasn't able to log in. The update did continue. On the first session I opened, iCloud kept crashing. I had a really hard time disabling iCloud drive.

Best Answer

The exception message says:

Error opening db at /Users/peter/Library/Caches/CloudKit/CloudKitMetadata

Make sure that cloudd has permissions to write in that directory. If the directories permissions are fine, maybe the db was corrupted during the update. Try to move the file somewhere else, it's possible cloudd will recreate it if it doesn't see it.

Related Solutions

MacOS – Cloudd wants to use the “Local items” keychain

It's a private framework made by Apple to interface with iCloud documents and files.

It's safe to allow and there's a possibility of keychain corruption if it won't stick (and since you wouldn't normally get that warning unless the automated process to save your iCloud password has hit a bump like having keychain items deleted or expiring)

From https://discussions.apple.com/thread/6684809

Back up all data before proceeding.

Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.

Select the login keychain from the list on the left side of the Keychain Access window. If your default keychain has a different name, select that.

If the lock icon in the top left corner of the window shows that the keychain is locked, click to unlock it. You'll be prompted for the keychain password, which is the same as your login password, unless you've changed it.

Right-click or control-click the login entry in the list. From the menu that pops up, select
Change Settings for Keychain "login"

In the sheet that opens, uncheck both boxes, if not already unchecked.
From the menu bar, select
Keychain Access ▹ Preferences ▹ First Aid

If the box marked
Keep login keychain unlocked
is not checked, check it.
Select
Keychain Access ▹ Keychain First Aid
from the menu bar and repair the keychain.

Quit Keychain Access.

MacOS – Setting up iCloud results in cloudd error messages

I too am experiencing this problem. It seems to be user-specific; i.e., not related to the iCloud account as the same iCloud account used under a different (system) user will not experience the problem and a different iCloud account used under the same (system) user will experience the problem.

I'm getting slightly different console messages, but yeah, they're all about PCS identity creation failures, keyset decoding failures & blah blah blah.

I had a bit of a brain-wave & just checked under ~/Library/Logs in Console and lo & behold, there are a heap of ProtectedCloudStorage-SignIn logs. Here's the contents of the latest of them with redacted hostname & AppleID values:

Oct 17 00:38:17 hostname.local com.apple.iCloudHelper[1284] <Debug>: PCSIdentityCollectionSetup: <CFBasicHash 0x7f86a17330c0 [0x7fff7953fed0]>{type = mutable dict, count = 3,
    entries =>
        0 : <CFString 0x7fff77f7e1e0 [0x7fff7953fed0]>{contents = "kPCSSetupUsername"} = <CFString 0x7f86a1461cf0 [0x7fff7953fed0]>{contents = "appleID"}
        1 : <CFString 0x7fff77f7e2c0 [0x7fff7953fed0]>{contents = "kPCSSetupDSID"} = <CFString 0x7fff77f7e800 [0x7fff7953fed0]>{contents = "<<VALUE>>"}
        2 : <CFString 0x7fff77f7e240 [0x7fff7953fed0]>{contents = "kPCSSetupPassword"} = <CFString 0x7fff77f7e800 [0x7fff7953fed0]>{contents = "<<VALUE>>"}
    }
Oct 17 00:38:17 hostname.local com.apple.iCloudHelper[1284] <Debug>: __PCSAccountHasStingrayIdentities
Oct 17 00:38:19 hostname.local com.apple.iCloudHelper[1284] <Error>: PCSHasStingrayIdentities: YES
Oct 17 00:38:21 hostname.local com.apple.iCloudHelper[1284] <Error>: PCSCopyStingrayIdentity: <CFData 0x7f86a300c000 [0x7fff7953fed0]>{length = 1845, capacity = 1845, bytes = 0x628207313082072d0c0f67616d63616c ... ab42b25d58020101} (error: (null))
Oct 17 00:38:21 hostname.local com.apple.iCloudHelper[1284] <Error>: PCSIdentityCollectionSetup failed The operation couldn’t be completed. (OSStatus error -25244 - SecItem failed to delete on private identity)

It looks like iCloudHelper is having trouble with the PCS Identity for some reason. Hopefully someone who knows a bit more about these things may shed some more light on this.