I'm trying to set up 2FA on my iCloud account but I get this message:
Any ideas on a solution? There's also no option in the security settings on my iPhone to enable it. I'm running the latest versions of iOS and macOS.
Best Answer
Thought I'd share because I went down the rabbit hole on this and it turned out pretty simple.
I was not able to turn on two factor authenication because I had a couple of old apple devices (an old iphone 4 i was using for music and a phone that hadn't been charged in 5 years) that DID NOT HAVE A PASSCODE ENABLED.
Apple wasn't able to turn on two factor unless every device on my appleid account had a password set.
I just deleted from my account and it worked. This took a week of back and forth with (a very nice) apple rep.
If you select your phone number, your phone will receive the text and automatically fill in the code for you. I do not believe that macs are able to receive 2FA codes.
Best Answer
Thought I'd share because I went down the rabbit hole on this and it turned out pretty simple.
I was not able to turn on two factor authenication because I had a couple of old apple devices (an old iphone 4 i was using for music and a phone that hadn't been charged in 5 years) that DID NOT HAVE A PASSCODE ENABLED.
Apple wasn't able to turn on two factor unless every device on my appleid account had a password set.
I just deleted from my account and it worked. This took a week of back and forth with (a very nice) apple rep.
Good luck!