My wife needs her own Apple ID, so I went to this webapp, which Apple has designed to let you know if you already have an Apple ID associated with your email:
https://iforgot.apple.com/cgi-bin/WebObjects/DSiForgot.woa/wa/findYourAppleID
It said my wife's email address was not associated with an Apple ID. Great! So I went to this webapp to create her ID:
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/103/wa/createAppleId/
But after I entered her email (and other info), it said this email was already in use or associated with an Apple ID.
So which is it? Does she have an Apple ID or not? If not, how can I find out how Apple is already using this email?
Best Answer
It's possible to have more than 1 email account associated with an Apple ID, without the 2nd address actually being one. So for example while my Apple ID is from a personal domain, say xyz@1234.com, I also have an icloud email address xyz123@me.com that is associated with my Apple ID. If your wide used a mobile me account, maybe as part of a family pack, and you migrated it to icloud, it's possible that it has gained such a link in some way.