Often (not always) I try to call my mother using FaceTime it calls totally the wrong person. The wrong person it calls, is always the same wrong person. How is this even possible?
FaceTime calls wrong person
facetime
Related Solutions
According to Apple, some of the symptoms are:
- When you are calling someone on FaceTime, the number on their screen is not your number.
- People are unable to initiate a FaceTime call with you.
- After installing a new carrier settings update, FaceTime does not activate.
How to fix:
- In Settings > Phone, turn FaceTime OFF and turn it back ON again
- Go to Settings > General > Reset > Reset all settings
- Done
It will show up in your missed calls list in FaceTime.app (even if your computer is turned off at the time):
So yeah, FaceTime stores missed call information on Apple’s servers. It will show up in FaceTime.app, but you need to open FaceTime.app for it to show.
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- Block only the Facetime calls from a specific person, not calls or texts
Best Answer
Open your Contacts and check all of the phone numbers and email addresses listed for the person that gets called (check your mother's contact as well). This person's contact likely incorrectly contains your mother's phone number or email address. Remove or correct the incorrect information from that person's contact information and the problem will go away.