I just got a new macbook and is now installing apps to it. After setting up Dropbox and everything else, I decided that I wanted to change the account name (which was previously "mac") to my name. Everything worked fine, until I tried to open Dropbox, it asked for permission to the wrong user folder (of the old account name) like this:
I tried unlink my computer from Dropbox account and reinstalling Dropbox, the software keeps looking for that folder's permission. What should I do to fix this? Please suggest and thanks.
EDIT:
After I type my login details, this is what I got:
The thing is the folder /Users/mac
doesn't exist. I click on the link of the dialog and got this log:
bn.BUILD_KEY: Dropbox bn.VERSION: 2.6.31 bn.DROPBOXEXT_VERSION: failed
bn.is_frozen: True pid: 489 ppid: 233 uid: 501 user_info:
pwd.struct_passwd(pw_name='ichigo', pw_passwd='********', pw_uid=501,
pw_gid=20, pw_gecos='Huong Do', pw_dir='/Users/ichigo',
pw_shell='/bin/bash') effective_user_info:
pwd.struct_passwd(pw_name='ichigo', pw_passwd='********', pw_uid=501,
pw_gid=20, pw_gecos='Huong Do', pw_dir='/Users/ichigo',
pw_shell='/bin/bash') euid: 501 gid: 20 egid: 20 group_info:
grp.struct_group(gr_name='staff', gr_passwd='', gr_gid=20,
gr_mem=['root']) effective_group_info:
grp.struct_group(gr_name='staff', gr_passwd='', gr_gid=20,
gr_mem=['root']) DYLD_LIBRARY_PATH: None cwd:
u'/Applications/Dropbox.app/Contents/Resources'
real_path=u'/Applications/Dropbox.app/Contents/Resources'
mode=040755 uid=501 gid=20
parent mode=040755 uid=501 gid=20 HOME: u'/Users/ichigo' appdata: u'/Users/mac/.dropbox'
real_path=u'/Users/mac/.dropbox'
not found
parent not found dropbox_path: u'/Users/mac/Dropbox'
real_path=u'/Users/mac/Dropbox'
not found
parent not found sys_executable: '/Applications/Dropbox.app/Contents/MacOS/python'
real_path='/Applications/Dropbox.app/Contents/MacOS/python'
mode=0100755 uid=501 gid=20
parent mode=040755 uid=501 gid=20 trace.file: '/Applications/Dropbox.app/Contents/Resources/lib/python2.7/site-packages.zip/dropbox/boot_error.pyc'
real_path='/Applications/Dropbox.app/Contents/Resources/lib/python2.7/site-packages.zip/dropbox/boot_error.pyc'
not found
parent not found tempdir: u'/var/folders/l1/f5mv9brd0s5fwx12z2lrp4s40000gn/T'
real_path=u'/private/var/folders/l1/f5mv9brd0s5fwx12z2lrp4s40000gn/T'
mode=040700 uid=501 gid=20
parent mode=040755 uid=501 gid=20 Traceback (most recent call last): File "dropbox/client/main.pyc", line 1818, in main_startup
File "dropbox/client/main.pyc", line 1048, in run File
"dropbox/client/main.pyc", line 492, in startup_low File
"dropbox/client/main.pyc", line 314, in safe_makedirs File "os.pyc",
line 150, in makedirs File "os.pyc", line 157, in makedirs OSError:
[Errno 13] Permission denied: '/Users/mac'
Please note the lines I've emphasized with bold text: the wrong path to Dropbox was given. It should be /Users/ichigo
instead
Best Answer
Funny timing, just received this back from Dropbox support and it seems to have resolved my user's problem. Her issue similarly popped up when we migrated her to a new Mac and then changed her user account name.
Thanks for writing in. If you're having trouble running Dropbox on your Mac then please try these steps and then restart Dropbox.
1. Stop Dropbox (If needed):
2. Download the newest version: www.dropbox.com/install
3. Open your Terminal app (Located at /Applications/Utilities/Terminal)
4. Copy and paste the following lines into the Terminal, ONE AT A TIME, and press ENTER after each one. PLEASE make sure you copy and paste these commands (don't type them by hand), as getting them wrong could cause some harm. You'll be prompted for your computer's admin password (not your Dropbox password) after entering the first command. Keep in mind that the password field in the terminal will remain blank as you type your password. After you type it, just press ENTER.
5. Open the .dmg file from step # 2 and double click the Dropbox icon to install Dropbox.
6. Restart Dropbox from the Applications folder.
Hopefully that does the trick for you as well!