Does Apple Remote Desktop connect to computers over the internet?
Does the client computer need a real internet ip address?
The main question is if i can use it to connect to employees laptops no matter where they are, as long as they have an internet connection (similar to Teamviewer)
Best Answer
Yes it can use iCloud back to my Mac to locate remote Macs behind a NAT router. Also, if your network allows inbound network connections then that also would work over the Internet.
And no, ARD is not a service where a client runs on each Mac to tunnel out of more arbitrary network connections as Team Viewer, Citrix/GoToMeeting and other solutions that are designed to have the computer that is "to be controlled" initiate contact with the administrator.
For example, setting up the clients over Bonjour will not work if you then try to access the clients over the Internet.
Select the scanner.
Select the Network Address scanner type, and enter the public/BTMM IP address of the computer.
Yes, the client computer will need a "real Internet IP address" for this method to work, or the Back to my Mac address if enabled.
To find the Back to my Mac address, make sure that iCloud and Back to my Mac is enabled, then run the following command:
The final line shows the account number.
Use the following syntax for determining the address:
You can find the computer name in System Preferences → Sharing.