Changing the Apple ID’s email: address is not available

apple-idemail

When I try to change my Apple ID's email address (a Hotmail address), I get the message This email address is not available. Choose a different address.

The email address I intended to change (a Gmail address) is mine and I had another Apple ID opened with that earlier. I was not able to delete that account, as Apple doesn't allow that. Hence, I put a Yahoo email in the account so I could remove the Gmail from the account. So, currently, there is no Apple ID registered with the Gmail address.

  1. Why can't I switch my current Apple ID to the Gmail address?
  2. Should I transfer all my info to the Gmail as a newly Apple ID and use that if the change is not possible?

Best Answer

Had exact same problem. Called Apple Support. Explained problem to them. Changing emails on Apple ID's is a little tricky so my call had to be bumped up to the next level of support, but the problem was quickly ironed out. And I had THREE email addresses going! LOL!