software-update
I keep getting this message when I type in my password to do an update.
This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.
The computer was bought by me and has only been used by me. What do I need to do to fix this?
if you download updates very soon after Apple releases them, they can sometimes get corrupted because the server is sending you the individual packages at the same time as it it send them to many other people. You may just need to wait a while and try again.
Contact Apple billing support and/or the place you purchased the Mac to see if they can assist with resolving the server side issue. The OS updates are tied to the serial number, but the iLife apps go through a redeem process where the hardware identifier and your Apple ID get bond together, and the Apple servers apparently think a different account is set up for those apps on your Mac.
I'm assuming you have no idea and don't recognize the other Apple ID and it wasn't just a case of you accidentally redeeming the applications. I'm also assuming you can sign into the account you intended to redeem these apps. At worst, Apple or the seller should be able to gift you the apps to the correct account so you can get updates going forward if you (or someone else trying to be helpful) has made a mistake.
Here is what a Mac should look like before you have "accepted" the iLife apps by opening the App Store App and signing in and choosing Purchases (command-4) from the menu bar.
Best Answer
Try going to the "purchases" section in the App Store. Accept the free apps like iMovie and Garageband there.