I am trying to setup an Apple TV for an elderly person with dementia so she can watch TV.
I have her Apple credentials, and I set it up so that I get the two-factor authentication codes on my iPhone.
However when I try to add channels/apps to her Apple TV, I get this fun error message:
She doesn't have other devices such as a phone or a computer (because of her condition, we have to do things for her). And my devices are paired with my personal Apple ID.
I tried logging in with her info on the Apple website, but haven't found a "Create iTunes Store Account" option on there.
How can I create an "iTunes Store Account" for her so she can be able to watch TV? Can someone who only has an Apple TV use it?
Best Answer
If you have a Mac, you can make another account on the computer and use that account to sign in and create the iTunes Store account.
I recommend creating a regular non-administrator account for this person, and fully signing into iCloud as well, but (it seems like) a Guest account should also work.
The disadvantage to a Guest account being that you don't stay signed in if you ever need to adjust the account in the future.