Apple Remote Desktop – Changing Between Red Arrow and Magnifying Glass as Remote Cursor

remote desktop

I use Apple Remote Desktop (ARD) to provide remote support to various users on our LAN.

Sometimes i use "observe" mode, this has always given me a magnifying glass which i could as a cursor use to magnify things on the users screen.

Recently i was on a remote session in "observe" mode and instead of a magnifying glass i had a red arrow, screen shot below.

screenshot of arrow

When i closed the session and went back, again in "observe" mode the red arrow was gone and magnifying glass was back.

Any idea where / how i can toggle between the two ?


Background im running 10.14 (latest sub version) and was connecting to a computer on 10.15 (latest sub version)

Best Answer

That's called the assistance cursor, and can be added as a button to your toolbar as per the screenshot.

It sounds like maybe you found a hotkey to toggle it, although I'm not sure what that might be.

Assistance Cursor toolbar buttons