Every time my family and I try to download an app, the AppStore pops up saying my Apple ID or password is incorrect. So the first time I reset the password. It happened again and I did reset it a second time. The third time I wrote down the password, so I knew it was right. But AppStore still doesn't accept my Apple ID or password. I've changed it about 5 times now. What do I do?
Apple ID/ Password Problems
apple-idpassword
Related Solutions
Not a solution just a verification. Since you can not see the password, that you pasted or typed I sugest to verify what is in the password field.
For that Open iCloud in Chrome In the log in paste your password- But DO NOT try to log in.
Now to make it visible do following: Right click on the password field and select "Inspect Element"
That will open a new window that looks like this
Move the cursor on the password field: there will be a highlighted line in the bottom window as you can see:
Right click on the highlighted line and select Edit Attribute
Now it will highlight the word "type", now you write "show" instead "type"
Magic, now it will show what is in you password field.
Although the bmike's answer will probably work, I suggest to try something more leightweight first. This article describes the procedure:
- Boot your Mac's Recovery Partition by pressing cmd+r at startup
- Go to
Utilities>Terminal - Enter
resetpassword - In the GUI select the disk and user and enter a new password.
- Press
Save. (Reset of home directory should not be necessary)
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Best Answer
If you don't want to try one more time to reset the password, you might need to contact Apple's support to have them reset your account.
It's entirely possible that the account is either locked or someone else is trying to reset the password (or far more likely another device you have stored the old password keeps repeatedly trying to enter that old password and is causing the account to get locked.)
You can try logging into https://appleid.apple.com from a web browser and see if you really have the correct password. Once you're certain the account isn't locked, you can then sign out of all your OS X and iOS devices to ensure that the old password is cleared and not stored incorrectly.
If your account is locked due to too many incorrect attempts - you will need to contact Apple to get things sorted.