App Store Connect: Creation of apps of this type is not available

app-store-connect

For the past few weeks, I've been getting an error when trying to create an iOS app in App Store Connect: https://imgur.com/U02cAl2.mp4

  • I click + → New App
  • A progress indicator appears
  • The indicator spins forever

  • Developer Tools shows that the server returned HTTP 500 and this body:

    {"data":null,"messages":{"warn":null,"info":null,"error":["Creation of apps of this type is not available"]},"statusCode":"ERROR"}

Troubleshooting

  • Agreeing to terms and conditions

    • For the error message above, the Google results suggest there are terms and conditions that need to be accepted. I checked both Apple Developer and App Store Connect, but there are no prompts. My membership page on Apple Developer lists two agreements, both of which have been accepted:

      Both of the two Apple Developer agreements on my membership page are listed as having been accepted

  • Trying other browsers

Best Answer

This is due to a server error or outage with Apple. You'll need to contact Apple to get the matter resolved, or alternatively wait to see if it resolves itself within few hours.

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