Hardware:
- Airport Extreme 802.11ac
- Transcend StoreJet 250GB HDD
- Belkin 4-port, powered USB hub
Configuration:
- HDD formatted as MS-DOS (FAT32) via Disk Utility
- HDD connected to USB hub
- Airport Extreme connected to USB hub
Problem:
I cannot see the drive from the Airport Utility -> Disks tab. I want to be able to do this to setup backups over the wireless network. When I connect the HDD directly to my MBP, it auto-mounts and I can utilize it without any problems.
Solution:
I ended up calling Apple support and they advised that the Airport should have sufficient power for the drive. They had me switch to a normal USB 2.0 cable instead of the Y adapter. Further, they had me reformat (again) to Mac OS Extended (case-insensitive). Magically, this combination works.
Best Answer
If the HDD is a 2.5' (laptop drive) that draws power from nothing else but the USB port it will never work with a USB Hub. They all share the same power source on the Airport that has a limit of 500mA. That would work with the hdd directly in the Airport but connecting an unpowered USB Hub draws around 80-100mA and the hdd is left with 400mA to start... which is too low.
I can only imagine, but i think you are using this setup to connect more than one drive to the Airport and having multiple disks shared by it. That's ok but...
For this to work you need a special USB hub known as a Powered USB hub that you can connect to the wall socket separately. This separate power adapter draws 2-2.5A of power from the wall socket to power each USB Hub port with its own 500mA thus being able to give enough current to the hdd to operate correctly.
Check this out. Notice the wall socket power adaptor. http://www.ebay.co.uk/bhp/powered-usb-hub Also try to get a decent brand so it lasts... and doesn't cause a fire or fry your hdd in the long run.