4th gen shuffle battery, no lights or charge

batterychargingipod

My 4th gen ipod has not been used for some time, I have a new usb to jack cable for charging it.

The shuffle shows no signs of life, no lights, when I plug it into the wall or computer(different docs, different computers). I left it to charge for a few hours, but nothing.

I followed some instructions on the trouble shooting pages of ipod shuffle… bla to nop avail.

Is the battery shot? Or are there solutions out there..

Best Answer

It sounds to me like a hardware issue, and you will probably do best to contact Apple.

I assume you have, but I would check the old cable (if it is still around and functioning), just to make sure that doesn't work as well. There is always a chance the new cable is somehow non-functional.